After the product is launched successfully, Cherrypicks continues to ensure smooth execution of the ASP operations through our maintenance system and customer support services. Our operational and support professionals monitor the operations closely, provide detailed and periodic reports of the performances and quality, and facilitate any migration services or capacity expansion.

Cherrypicks also provides technical supports and assistance needed to keep our clients satisfied. Our regional support team members provide the most efficient and direct support on a 24/7 basis, 365 days a year. Cherrypicks Solution Services team has designed a Trouble Ticket System to ensure all reported problems are followed up and resolved diligently. Our team will work closely with our clients to make the resolution process transparent and efficient.