HA GO: Serving your medical enquiries on the go

[Hong Kong] To better serve the citizens of Hong Kong, Hospital Authority (HA) is undergoing a digital transformation through HA GO. HA GO, launched on 22 Jul, is a one-stop umbrella project for patients to use multiple independent HA apps currently available on app stores while adding new features and useful functions. Each of the apps can be downloaded and used individually but will be shown inside the HA GO user interface for the user’s convenience. The app allows patients, caregivers and guardians to manage health care at their fingertips. A core function highlighted in the HA Go App is Pay HA, for patients to avoid queueing at the cashiers with an electronic payment option. In the pilot phase, payments for inpatient and day ward bills can be paid via the app through MasterCard, Visa, Octopus O!ePay, Apple Pay and Alipay HK. The electronic payment system will be expanded to specialist and general outpatient services and medication orders. Other functions easily accessible on HA GO include: My appointments, BookHA, TouchMed, HA Touch and Finding Patient Groups.